Question 1

How do I rent an Oxygen Cylinder, Hospital Bed, or Suction Machine?

Accepted Answer

Call +251 963 826 082 or use the booking form. Shalom Home Care delivers, installs, and explains Oxygen Cylinders, Adjustable Hospital Beds, and Suction Machines in Addis Ababa.

Question 2

How do you verify the experience of your nurses and doctors?

Accepted Answer

Medical staff are experienced professionals with Ministry of Health licenses and background screening, including registered nurses and licensed doctors.

Question 3

Are services available on weekends, holidays, and night shifts?

Accepted Answer

Yes. Shalom Home Care operates 24 hours a day, 7 days a week, including night-shift nurses, standby doctors, and equipment delivery across Addis Ababa.

Question 4

How quickly can a caregiver, nurse, or equipment arrive at my home?

Accepted Answer

Equipment rentals and rapid nurse visits are aimed at same-day dispatch within 2 to 4 hours across Addis Ababa sub-cities.

Question 5

What happens if a patient’s condition deteriorates suddenly?

Accepted Answer

Nurses follow emergency protocols, contact a senior triage doctor, inform the family, and coordinate transfer to a partner hospital while providing stabilization and oxygen.

Question 6

Can family members living abroad book and pay for care?

Accepted Answer

Yes. Diaspora family members can book care and pay by international card, bank transfer, or Telebirr, and receive updates by email or WhatsApp.